Frequently Asked Questions

 Yes, absolutely. We’re patient, explain things in clear, simple language, and go at a pace that feels comfortable for you. Our goal is to make using your devices feel easier and less stressful.

 Yes. We offer in-home visits for computers, Wi-Fi, TVs, phones, and more throughout the Central Florida area. We can also help you remotely, if you’re comfortable with that, by securely connecting to your computer while you watch.

 Yes. For many problems, we can connect to your computer remotely with your permission. You can see everything we do on your screen, and you can end the session at any time. We never access your computer without you knowing.

 We can help with Windows and Mac computers, laptops, tablets, iPads, smartphones, Wi-Fi routers, printers, smart TVs, Roku/Fire Stick, and more. If it plugs in or connects to the internet, we can probably help. 

 Pricing is simple and upfront. We charge a flat rate for most visits, based on the type of help you need and how long it takes. Call or message us with your problem, and we’ll give you a clear estimate before we start. 

 We offer in-home and on-site visits at your office or business throughout the Central Florida area. We can also help anyone in the world remotely by securely connecting to their computer over the internet, so you stay in control and your information stays safe.